Media Summary: Purchase the complete and updated course on Udemy. Use the below link to buy the course for a special discounted price. This is a recorded webinar. Want to join a future session live? See upcoming events here: ... Timelines: 00:37 How does it work? 01:11 Key Concepts 01:39 Demo (Plan & Design Contact Center)
Amazon Connect Tutorials Part 02 - Detailed Analysis & Overview
Purchase the complete and updated course on Udemy. Use the below link to buy the course for a special discounted price. This is a recorded webinar. Want to join a future session live? See upcoming events here: ... Timelines: 00:37 How does it work? 01:11 Key Concepts 01:39 Demo (Plan & Design Contact Center) Now that we have a tone based callflow, can add LEX to detect users intent.
