Media Summary: Are you struggling to keep up with customer demands and provide quality support across multiple channels? In this episode, we put the spotlight on Amazon In this video I have covered the overview of
Mastering Aws Connect Cloud Basics - Detailed Analysis & Overview
Are you struggling to keep up with customer demands and provide quality support across multiple channels? In this episode, we put the spotlight on Amazon In this video I have covered the overview of Timelines: 00:37 How does it work? 01:11 Key Concepts 01:39 Demo (Plan & Design Contact Center) 02:56 Demo begins 03:11 ... Jason Douglas, Principal Solutions Architect at Amazon Web Services, provides an overview of Salesforce Service
