Media Summary: There is a difference between being polite and actually caring. Good customer service takes much more than just being polite. Boccuzzi Jr. discusses why customer service, as opposed to traditional marketing strategies, has the potential to be the greatest ... Simon shares a powerful message about the role of empathy in customer service and leadership. Using a relatable airline ...
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There is a difference between being polite and actually caring. Good customer service takes much more than just being polite. Boccuzzi Jr. discusses why customer service, as opposed to traditional marketing strategies, has the potential to be the greatest ... Simon shares a powerful message about the role of empathy in customer service and leadership. Using a relatable airline ... Providing a great customer experience turns customers in to advocates. 53% of customers would recommend a business, while ... Download the audio: Have a question? Ask a founder: SUBSCRIBE to get the latest ... Want access to David's New, in-depth customer service training? Visit and enroll ...
